top of page

Terms and Conditions

Please read these Terms and Conditions carefully before using the Skin Thrive website or purchasing our products. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. About Us

Skin Thrive is a company registered in the United Kingdom. Our products are designed for personal skincare use and are not intended to diagnose, treat, cure, or prevent any medical condition.

2. Use of Website

  • You must be at least 18 years old to use this website or place an order.

  • You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

  • We reserve the right to modify or withdraw, temporarily or permanently, this website or any part of it without notice.

 

3. Product Information

  • We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations may occur.

  • All products are subject to availability. If an item is out of stock, we will notify you as soon as possible and offer an alternative or a refund.

 

4. Orders and Payment

  • By placing an order, you confirm that all details provided are accurate and that you are authorised to use the payment method provided.

  • Once you place an order, you will receive an order confirmation email. This email does not constitute acceptance of your order, which occurs when your order is dispatched.

  • We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or unauthorised activity.

 

5. Pricing and Promotions

  • All prices are in GBP (£) and inclusive of VAT where applicable.

  • We reserve the right to change prices or withdraw promotions at any time without prior notice.

 

6. Delivery

  • Delivery times are estimates and may be affected by circumstances beyond our control.

  • Please refer to our Shipping Policy for details on delivery methods, timescales, and charges.

 

7. Returns and Refunds

  • Please refer to our Returns Policy for information on returning products and obtaining refunds.

 

8. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of Skin Thrive or its licensors and is protected by copyright and other intellectual property laws.

  • You may not copy, reproduce, modify, or distribute any part of this website without our prior written consent.

 

9. Liability

  • To the fullest extent permitted by law, Skin Thrive shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability to you for any claim arising out of or in connection with the supply of products shall not exceed the price paid for those products.

 

10. Medical Disclaimer

  • Our products and website content are for informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Please consult your doctor before using any new skincare products, especially if you have a medical condition or are taking medication.

 

11. Privacy

  • We are committed to protecting your privacy. Please see our Privacy Policy for details on how we collect, use, and protect your personal information.

 

12. Governing Law

  • These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of any changes.​

If you have any questions about these Terms and Conditions, please contact our customer service team.

bottom of page